Effective Date: 24th April 2025
At Web Treasure, we strive to provide high-quality digital services tailored to meet our clients’ needs. Due to the nature of our work, refunds are handled on a case-by-case basis as outlined below.
🔁 Refund Policy for Services
Because our services are custom and involve significant time, planning, and resources, we do not offer full refunds once a project has started. However, we value your satisfaction and offer the following options:
✅ Before Work Begins:
If you request a cancellation before we begin any design or development work, a full refund may be issued.
✅ During the Project:
If work has already started and you wish to cancel:
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A partial refund may be considered based on the percentage of work completed.
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Any non-refundable upfront costs (such as domain purchases, plugins, third-party tools) will be deducted.
✅ After Project Completion:
No refunds will be issued once the final deliverables are approved and delivered. However, we are happy to make reasonable post-delivery edits or bug fixes as agreed.
🛒 Digital Products (e.g., templates, downloadable content)
All sales of digital products are final. No refunds or returns will be accepted once the product is downloaded or delivered unless there is a technical issue that cannot be resolved.
🔄 Revision Policy
All service packages include a specific number of revisions. If you’re not satisfied within those limits, we will do our best to address your concerns. Additional revisions may be billed separately.
💬 Need Help?
We’re here to support you! If you believe your situation qualifies for a refund or you’re unsatisfied for any reason, please reach out to us at:
Web Treasure
Email: support@webtreasue.org